BILLU — PRIVACY POLICY
Last Updated: May 22, 2026
Welcome to BILLU! Protecting your personal data and respecting your privacy is a top priority for us.
When you use the BILLU mobile application, we may collect, process, and utilize your personal data. This Privacy Policy details the methods we use to collect, manage, store, and safeguard your data when you access our app and services. We encourage you to review this document thoroughly to understand how you can manage your personal information.
I. Scope and Policy Updates
By installing and using BILLU, you acknowledge and agree to the data collection, usage, and sharing practices outlined in this Privacy Policy. This policy is fully integrated into and forms a core part of the BILLU Terms of Service.
Policy Modifications: We reserve the right to modify or update this Privacy Policy at any time. If we introduce changes that we consider significant, we will provide reasonable notice by publishing the updated text within the app, on our official platforms, or via direct communication (such as email). Continued use of BILLU after updates are published constitutes your acceptance of the revised policy.
External Links and Third Parties: Our application may feature links, plugins, widgets, or connections to third-party platforms and social networks. This Privacy Policy does not govern the data management strategies of external services, advertisers, or third-party applications. We hold no responsibility or legal liability for how external platforms handle any data you share with them.
II. Data We Collect and How We Acquire It
2.1 User-Provided Data and App Usage:
- Account Setup Details: Information submitted during registration, such as your username, gender, age, birth date, geographic region, tags/interests, and data pulled from connected social media profiles (e.g., profile avatars).
- Public Profile Information: Any content you display on your public profile, including photos, educational background, location information, and biography notes.
- Technical and System Analytics: Data concerning your device interactions, such as regional telemetry, hardware capabilities, IP address, connection speeds, mobile carrier details, system settings, operating system versions, and page-view statistics.
- App Interactions: In-app metrics involving profiles you like, dislike, or connect with.
2.2 Device Permissions & Sensitive Data:
To unlock specific interactive tools within BILLU (such as real-time video calls), the app requires explicit authorization to access certain hardware functions. You can grant or revoke these permissions at any time:
- Microphone Access: Utilized exclusively to stream live audio during video chat sessions and record voice data if initiated by the user.
- Camera Access: Utilized to capture profile imagery and transmit real-time video during live video calls.
- Location Tracking: Used with your permission to display your region on your profile, helping optimize regional matching and enhance user discovery.
Note: BILLU will never use your sensitive personal data or device permissions for external direct marketing purposes without your explicit consent.
2.3 Age Restriction Policy
BILLU strictly prohibits registration and usage by anyone under the age of 18. We do not intentionally gather data from minors. If we discover that an individual under 18 has successfully bypassed verification and created an account, we will permanently purge their data from our database without delay.
2.4 Cookies and Tracking Technologies
We utilize cookies and internal tracking tokens to remember user settings, tailor your app experience, and analyze application performance. These tools are strictly transactional and analytical; BILLU does not deploy tracking technologies to deliver external third-party commercial advertisements inside the application.
III. Data Utilization and Sharing Practices
3.1 Purpose of Data Processing:
Your information is processed to achieve core features, personalize app navigation, fulfill customer care, monitor usage parameters, verify user safety, prevent systematic fraud, and enforce the BILLU Terms of Service.
3.2 In-App Peer-to-Peer Media Content
BILLU allows you to transmit text chats, direct photos, screenshots, and video streams directly to other users. To protect your privacy, these peer-to-peer communications are not permanently archived on our database servers. Because sharing content is entirely voluntary, please note that once media is sent to another user, you lose control over how they might copy or distribute it. BILLU assumes no liability for the misuse of content you choose to share with other individuals.
3.3 Marketing and Updates
Where permitted by regional laws, we may use your registered contact information to send updates, promotional messages, or app announcements. You can opt out of marketing communications at any time via the opt-out mechanism included in the message or by reaching out to help@billu.me. Mandatory system alerts cannot be turned off.
3.4 Data Sharing with External Parties
We only distribute your data to third parties under the following conditions:
- Public Visibility: Your chosen public profile details and active/online status indicators are visible to other users on the platform.
- Analytical Partners: Aggregated, anonymized data may be analyzed alongside measurement partners to help us refine app performance and research demographic trends.
- Technical Service Providers: Specialized vendor partners who assist with cloud hosting, database management, video streaming infrastructure, or customer care may access data exclusively to perform tasks on our behalf under strict confidentiality contracts.
- Legal Requests: We will disclose data if compelled by valid legal processes, court orders, subpoenas, government enforcement authorities, or if necessary to defend our legal rights.
- Business Transfers: If BILLU undergoes a merger, acquisition, corporate reorganization, or asset sale, user databases will be transferred to the succeeding corporate entity.
3.5 Global Data Storage
BILLU utilizes distributed cloud servers located around the world. Consequently, your data may be transferred to, processed, and stored on servers located outside your home country or territory. By accessing BILLU, you consent to this international transfer and storage of data.
3.6 Data Protection and Security Standards
We utilize comprehensive technical, physical, and administrative security frameworks to defend your data against unauthorized access, loss, or alteration. However, please remember that no digital transmission tool or internet storage architecture is 100% impenetrable.
IV. Managing Your Data and Privacy Rights
4.1 Modifying Profiles: You can view, update, or edit your core account details and profile assets directly through the account settings panel inside the BILLU mobile application.
4.2 Account Discontinuation and Data Deletion: You can initiate a permanent account erasure request at any time through the app settings or by contacting our team via email. Once requested, your deletion will be verified and processed within three (3) business days. Upon successful account deletion, your access to past chat logs, preferences, and matches will be permanently revoked.
4.3 Revoking System Permissions: You can disconnect BILLU from your device's camera, microphone, notification center, and location services at any time via your smartphone's native OS settings menu.
V. Contact Our Privacy Team
For privacy concerns, complaints, or questions regarding this document, please get in touch with our data protection team at:
Email Contact: help@billu.me